General Terms

Eligibility to Use Services

By accessing counselfirm services, you confirm you meet the criteria specified herein and comply with Singapore laws applicable to legal service engagement.

Users must be at least 18 years old or have legal guardian consent to use counselfirm’s services.

Counselfirm’s services must be used for lawful purposes only, without violating any local or international regulations.

Services are provided exclusively within Singapore jurisdiction and to users abiding by Singapore regulations.

Account Registration

To access certain features, you may create an account with counselfirm, providing current and accurate information.

You agree to maintain the accuracy and completeness of your account information and update it as necessary.

You are responsible for safeguarding your account credentials and notifying counselfirm immediately of any unauthorized use.

Account access credentials are personal and non-transferable without prior consent from counselfirm.

Notify counselfirm immediately if you suspect your account security has been compromised.

Counselfirm reserves the right to suspend or terminate accounts violating terms or engaging in fraudulent activities.

Service Description

Counselfirm offers a range of legal consultation and business advisory services tailored within the scope defined on our website.

We may modify, suspend, or discontinue any service features with prior notice wherever practicable.

Services are provided subject to availability and counselfirm does not guarantee uninterrupted access.

User Conduct Rules

Users agree to adhere to the following guidelines while utilizing counselfirm platforms:

• Respect all applicable Singapore laws and regulations during interactions.
• Avoid submission of false, misleading, or harmful information.
• Refrain from any activity that may disrupt counselfirm systems or services.
• Do not attempt unauthorized access to any part of the platform.
• Use the services solely for permitted legal purposes consistent with counselfirm objectives.
• Respect confidentiality and proprietary rights of counselfirm and third parties.
• Report any policy violations or suspicious behavior to our support team.

User-Generated Content

If you submit content on counselfirm platforms, you agree to the ownership and licensing conditions below.

You retain ownership of your content but grant counselfirm a worldwide non-exclusive license to use it for service delivery.

This license allows counselfirm to display, distribute, and promote your content in accordance with our services.

You are solely responsible for the legality, reliability, and appropriateness of your content submissions.

Counselfirm may remove user content that violates policies or laws without prior notice.

Intellectual Property

All intellectual property rights related to counselfirm materials and services are owned or licensed by counselfirm unless otherwise specified.

• You may not copy, modify, or distribute counselfirm’s content without explicit permission.
• Unauthorized use of activity, logos, or proprietary content is prohibited.
• Any infringement on counselfirm intellectual property may result in legal action.

Paid Services

Counselfirm provides certain enhanced legal services available for purchase under specified terms and conditions.

Pricing details for paid services are described on our site and are subject to change with notice.

Payments are processed securely through approved payment providers and must be completed before service delivery.

Subscription-based services renew automatically until cancelled by the user according to cancellation policies.

Refunds are considered in accordance with service guarantees and must be requested within stipulated timeframes.

Users may cancel subscriptions by contacting counselfirm support before the next billing cycle.

Applicable taxes on paid services are borne by the user as per Singapore tax regulations.

Counselfirm may modify service fees, with prior notification to subscribed users.

Failure to pay fees may result in suspension or termination of paid services.

Disclaimer

Counselfirm provides legal information and advice based on current Singapore law; however, outcomes may vary depending on circumstances.

Limitation of Liability

Counselfirm is not liable for indirect, incidental, or consequential damages arising from use or inability to use our services.

Third-Party Services

Links or references to external services do not imply endorsement. Users engage with such third parties at their own risk.

Service Termination

Counselfirm may terminate or restrict service access if users violate terms or engage in harmful conduct.

Upon termination, access to account and services will cease and data may be retained or deleted as per policy.

Privacy Policy

User data is managed in accordance with our published Privacy Policy available on the counselfirm website.

Communications

Counselfirm may send operation-related communications which are necessary for service functionality and legal compliance.

Modifications to Terms

We reserve the right to update these terms. Changes will be communicated via the website with an updated effective date.

Governing Law

These terms are governed by the laws of the Republic of Singapore and any disputes will be resolved in its courts.

Dispute Resolution

In case of disputes, parties agree to attempt amicable resolution prior to initiating legal proceedings in Singapore.